Lyft, Claude and Anthropic

Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
Lyft Partners with Amazon (AMZN) and Anthropic to Use AI for Customer Service
Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to introduce
Lyft teams up with Anthropic to improve customer service features
Lyft partners with AI startup Anthropic to enhance rideshare experience with innovative AI-powered solutions for riders and drivers.
Lyft Joins Amazon and Anthropic to Revolutionize AI Customer Service
Lyft (NASDAQ:LYFT) is bringing AI into its customer support game, teaming up with Amazon (NASDAQ:AMZN) and AI startup Anthropic to speed up service and improve efficiency. The com
Lyft and Anthropic join forces to enhance rideshare experience with AI
Rideshare company Lyft (NASDAQ:LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the rideshare experience for millions of users. The collaboration will focus on creating customer-centric AI products and features to benefit Lyft's community of over 40 million annual riders and more than 1 million drivers.
Lyft deploys Anthropic’s generative AI in customer service
The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service resolution time by 87%, the company said.
What's Going On With Ride-Hailing Company Lyft's Stocks Today?
Lyft Inc. (NASDAQ: LYFT) has entered into a strategic alliance with AI company Anthropic. The partnership aims to improve the ...
OpenAI-backer Fidelity marked up its stake in Anthropic by 25% after acquiring shares in FTX bankruptcy
Mutual fund giant Fidelity acquired a stake in Anthropic in 2024 in bankruptcy proceedings for FTX.
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Colorado state rep sues Lyft over alleged sexual assault by a man impersonating certified driver
Colorado Rep. Jenny Willford has filed a lawsuit against the ride-share app Lyft over an alleged sexual assault during a trip with a man impersonating a certified driver last February. Willford ...