Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Add Yahoo as a preferred source to see more of our stories on Google. Hands holding two Amazon Fresh bags - Ablokhin/Getty Images If you order something from Amazon and don't want it, the return ...

Aimed at convenience, a Modesto-based grocery store chain has partnered with Amazon to roll out a program allowing customers to make returns during their shopping trip. The Save Mart Companies has ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Amazon wants its customers to have an easy shopping experience by offering an extended return window this holiday season. Most items ordered between Nov. 1 and Dec. 31 can be returned through Jan. 31, ...