TORONTO, ONTARIO--(Marketwire -08/27/12)- BMO Bank of Montreal has earned top honours in two customer service categories according to Ipsos, a global market research firm. The Ipsos annual awards ...

TORONTO —The Bank of Montreal is taking a first step towards artificial-intelligence powered customer service by launching chatbots that can field questions via Facebook Messenger and Twitter. The ...

A new management team at Bank of Montreal (BMO/TSX) is taking steps to deal with "self-inflicted" problems by focusing on customer service, says UBS Investment Research analyst Jason Bilodeau. BMO, ...

Bank of Montreal apologized Wednesday for a service disruption that has affected online banking services, resulted in declined credit cards for MasterCard customers and created long wait times into ...

TORONTO, Nov. 19, 2024 /CNW/ - BMO today announced it has received five Global Retail Banking Innovation Awards from The Digital Banker for its leadership in digital innovation, customer experience ...

BMO Bank of Montreal provides the best customer service amongst Canadian banking firms while Meridian Credit Union provides the best service amongst Canadian credit unions, according to a yearlong ...

The Bank of Montreal has reimbursed one of its customers following a CBC Go Public story about how the bank wired $87,555 of his inheritance money into the hands of a scammer. A spokesman confirmed to ...