Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. 08 January 2019, Hessen, Rüsselsheim: ILLUSTRATION - An email app ...

In many markets, e-mail has become a more important customer interaction tool than the phone. And for many companies, most of the e-mail sent out is not person-to-person: it’s sent in bulk blasts.

It's not a secret that out of all marketing strategies, email marketing has the best ROI. Depending on your source, you'll see that a single dollar spent on email can yield a return of $40-$50.

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

Did you miss the latest upgrade from Zoho? Maybe you blinked -- in fact, you may have missed more than one. Zoho, the upstart provider of online Web applications, seems to be continually integrating ...