What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

It’s been a while since WhatsApp introduced the ability to make audio and video calls in the app. To make this process even easier, Meta has been experimenting with a new call dialer built into ...

Interaction Dialer 2.4 is the industry's first dialer component that complies with the Session Initiation Protocol (SIP), a popular standard for VoIP technologies, said Joseph Staples, senior vice ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. These practical cold calling tips will help you and your team hit ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

If you're using Google's official phone calling app -- and that probably means most of you Android users out there -- there's a rather alarming and potentially dangerous bug that users are reporting.

Imagine that you have a Wi-Fi tablet that doesn’t support SIM cards, but you still want to make phone calls. Buying a new device just to say ‘hi’ to your grandmother doesn’t really seem like an ...

Chandraveer, a seasoned mechanical design engineer turned tech reporter and reviewer, brings more than three years of rich experience in consumer tech journalism to the table, having contributed to ...

Android manufacturers used to ship their smartphones with their own default dialer apps. But now, for some reason, most major brands have started shipping their phones with Google Phone app as the ...

Jon Porter is a reporter with five years of experience covering consumer tech releases, EU tech policy, online platforms, and mechanical keyboards. Code added in the latest version of the Google Phone ...

Forbes contributors publish independent expert analyses and insights. I'm sharing how the business of social media can work for you. As an on-camera social media personality for the last decade, I ...