MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The ...
Leaders in cloud contact center and video-first unified communications join forces to deliver faster, more personalized customer experiences while supporting remote workers As companies and ...
The iconic video call software provider Zoom Video Communications Inc. has made good on its promise to enter the cloud contact center market with the launch of Zoom Contact Center today. Generally ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the premier voice-enabling solution and cloud contact center platform, announced its latest integration with Zoom. The combined offering will streamline ...
Zoom says that in addition to its first homegrown contact center offering, now available through the channel, it will maintain its existing contact center partnerships with Five9, Genesys, NICE ...
Zoom’s proposed acquisition of Five9, a leading provider of cloud-based contact center services, always seemed like a way for the company to bulldoze its way deeper into the enterprise and show itself ...
Zoom is expanding into the lucrative cloud contact center market in a big way by acquiring publicly listed Five9 in an all-stock deal worth $14.7 billion. Founded in 2001, Five9 offers a suite of ...
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