Add Yahoo as a preferred source to see more of our stories on Google. Ledger, the maker of one of the most popular hardware wallets in crypto, confirmed Monday that a trove of customer data was ...

While brands are chasing customer data to deliver more value, consumers are drawing firmer privacy boundaries, according to the PwC 2025 Customer Experience & Loyalty Survey. Results show a ...

New research finds companies that treat customer privacy as a strategic priority — not just a compliance requirement — can gain a measurable competitive edge. The concept, called “privacy stewardship, ...

ADT has disclosed a cloud system breach affecting customer data, while Aptos Labs has launched a privacy-focused blockchain token to address transparency risks. The ADT incident, potentially impacting ...

ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications ISO/IEC 27018 establishes strict requirements for how cloud service providers ...

With Sunday’s announcement by genetic testing firm 23andMe that it has filed for bankruptcy, customers of the site may be wondering what will happen to their data and what, if anything, they can or ...

The New York-based budget airline engaged in "surreptitious use of consumer data" to manipulate ticket prices without the ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

SACRAMENTO, Calif. (AP) — Sephora Inc., one of the world’s largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in violation of ...

Warehouse-native access is emerging as the fastest, safest path to unified customer intelligence. It isn't without its challenges. As customer data platforms (CDPs) continue to evolve, zero-copy ...

A clothing retailer patched a website flaw that exposed customer data via order links, highlighting risks associated with ...

Forbes contributors publish independent expert analyses and insights. Pam Kaur covers fintech and bank tech innovation and regulation. For years, data privacy in ...