A CRM can be transformed from a simple client tracking tool into a powerhouse of growth that fuels your success while keeping ...

Market is set to grow from US$ 27.16 billion in 2024 to US$ 72.06 billion by 2033, achieving a CAGR of 11.45%. Driven by ...

Asia's digital economy has seen remarkable expansion in recent years. Automation, artificial intelligence, and improved ...

It's no surprise most companies struggle with their digital transformation efforts. Eighty-five percent of all digital transformation initiatives fail to deliver the expected results. Having completed ...

As governments and enterprises adopt AI, cloud CRM and cybersecurity, remember that technology is no stronger than the trust it earns. The true digital infrastructure in the age of digital governance ...

CRM HAS BEEN AROUND for a long time; the principles of digital CRM date back to at least the late 1980s with the release of ACT! So, after 35 or so years and in light of all the shiny objects in front ...

PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support structured digital campaign management and data-driven customer acquisition. The ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

As one of the primary functional prongs in CRM, the marketing department should use coordinated customer data to advance the sophistication, even the science, of its practices. Eastman Kodak, ...

The Healthcare Customer Relationship Management (CRM) market has witnessed significant expansion, reaching a valuation of USD 12.5 billion in 2024 and projected to grow substantially to USD 27.6 ...

Salesforce Inc. (NYSE:CRM) unveiled its plans to aim beyond customer relationship management (CRM), addressing the trillion-dollar potential in the “digital labor revolution,” during its earnings call ...

In 2017, Gartner predicted customer relationship management strategy (CRM) would become the largest and fastest-growing software market. Experts were already reporting a transformative culture shift ...