When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

Optimizing process automation and digitalization is no longer optional; it is essential for competitiveness, profitability, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since the earliest days of the Industrial Revolution, humans have feared machines taking ...

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The Defense Logistics Agency provided ...