Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

NEW YORK, April 9, 2013 /PRNewswire/ — Communication technology leader Plum Voice has launched a tool that addresses the escalating business need to improve voice applications, refine customer service ...

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite ...

Businesses can boost their communication strategies and customer service experiences by using various methods that boost reliability and efficiency. By being able to talk with prospective clients and ...

DUBLIN--(BUSINESS WIRE)--The "Interactive Voice Response (IVR) Systems - Global Market Trajectory & Analytics" report has been added to ResearchAndMarkets.com's offering. Amid the COVID-19 crisis and ...

KANSAS CITY, Kan.--(BUSINESS WIRE)--Partner Meeting – Computer Instruments, Inc. (CI) – a seasoned innovator and leading developer of Cloud and Premise based voice portal solutions (IVR) for the ...

Live Hub is AudioCodes' voice Communications Platform as a Service (CPaaS) that unifies applications such as Conversational IVR, Voice AI, Agent Assist and real-time translation in one self-service ...

Members of Pew Research Center’s American Trends Panel (ATP) complete all surveys online. Our goal was to determine whether adding the option to complete surveys through inbound interactive voice ...

Convergys announced today that it will acquire Intervoice. Those of us in the enterprise voice communications space are well familiar with Intervoice, perhaps less so with Convergys. Who are they, why ...

Dr. Dori Pekmezi, Associate Professor in the Department of Health Behavior, has been awarded a Research Project Grant (R01) of $3 million from the National Cancer Institute (NCI). Pekmezi's research ...