The terms “internal and external customer” were popularised throughout the 1980s through the Total Quality Management (TQM) philosophy, created by Joseph M.Juran and W. Edwards Deming. The philosophy ...

In the 21st century, computer security topics affect more people than just IT geeks. Hackers can manipulate, destroy or steal your data. So can disgruntled employees or ex-employees. Unless you're so ...

Internal and external sources of finance are viable options for any business looking to source extra finance for different business activities. Money makes the world go round, as they say, and it’s no ...

Managers in all disciplines face the yearly challenge of developing a budget and defending it to the CEO, chief financial officer (CFO) or board. Then, once getting approval, managers must make sure ...

Stronger pipelines—including succession planning, skills inventories, job shadowing and rotations—help tap the talent and institutional knowledge already in-house.

When you're hiring employees for your business, you want the people who bring the greatest skill sets to your organization. Sometimes, that means external recruiting, or hiring someone from the ...

Internal and external audiences are converging according to some communications professionals or people involved in implementing and managing digital workplaces. The design of both internal- and ...

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