“Today, customer operations leaders across industries are responding to changing customer interaction patterns. The unexpected increase in demand for customer service has hit contact centers at a time ...

ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact ...

ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global ...

ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a ...

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year by ...

PALO ALTO, Calif. & ATLANTA, Ga. & HERZILYA, Israel--(BUSINESS WIRE)--Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer ...

Jacada is providing customer service automation solutions to boost the productivity of the new and growing work-at-home contact center workforce. As greater demands are being placed on customer ...

"Servion's expertise in implementing and managing technology solutions combined with Jacada's innovative products will allow us to further enhance customer and agent experience across multiple ...

(MENAFN- Procre8) Dubai, United Arab Emirates – August 09, 2021— Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience ...