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As more and more companies adopt artificial intelligence (AI) in a variety of sectors, these AI are inevitably put in positions where they have to interact with human beings. From customer support ...
Forbes contributors publish independent expert analyses and insights. I write about the big picture of artificial intelligence. This article is more than 3 years old. Johannes Gutenberg's printing ...
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B usinesses today manage a tsunami of documents and data that comes in all forms. Consider all the written information contained in investor reports, sales invoices, customer user manuals, technical ...