The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

This systematic review found that studies of case management interventions have adequate quality and, in many cases, show cost-effective or even cost-saving results. Results: A total of 29 studies ...

A longitudinal, relationship-based case management approach significantly reduced health care costs and improved quality of life for Medicaid enrollees with complex needs over 1 year. Objectives: This ...

As a B&B in the highly competitive historic Pittsburgh area, the Morning Glory Inn needed a way to attract more recreational and business travelers. Its Web site, the Yellow Pages, and direct mail ...

This session builds on Session 1 and will review case studies of two problem projects that need an injection of capable project management to untangle well intended efforts that went astray and put ...

A growing body of evidence indicates that aid agencies are most successful when able to operate flexibly, particularly in fragile environments. Yet our systems and tools are often too rigid to ...

Weatherhead School of Management’s PhD in Management-Design and Innovation program focuses on interdisciplinary research and trains academic scholars for faculty positions in information systems, ...