Vtiger has announced a perspective on open source CRM as a flexible approach within CRM software, highlighting its adaptability, customization potential, and the responsibilities required for ...

SugarCRM is hedging its bets that corporations are sick of paying high licensing fees for CRM software. The 5-month-old Cupertino, Calif., company last week announced a new version of its freely ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

Radhakrishnan Pachyappan is a cloud solutions architect and an opensource contributor with more than twelve years of ...

Australian voice and data carrier Soul has entered the CRM foray by replacing siloed desktop applications with the open source, Web-based SugarCRM suite. The custom development and integration work ...

Managing customer relationships in the cutthroat business world of today involves more than just keeping contact lists up to date. Every interaction yields insightful information that can increase ...

Back in 2004, the idea of an enterprise application based on open source code was off the wall. Today, SugarCRM is a striking example of what community-based development and viral marketing can do The ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...