A disgruntled client recently forced a major parcel delivery company in Britain to disable the AI function in its online chat systems after manipulating it into writing a critical poem about the ...

The “smart lockers” will be accessible 24 hours a day, seven days a week, and can be used for both pick-up and drop-off, Evri said. The £50 million investment will bring convenience and cost savings ...

London-based parcel delivery startup Hived Ltd.today said it has raised $42 million in early-stage funding aimed at supporting the company’s expansion into regional markets, hiring more staff and ...

A UK parcel delivery company's use of AI backfired when their chatbot swore at a customer. The AI-powered customer support chatbot's erratic behavior prompted swift system updates by the firm. A DPD ...

Ofcom figures show more than four in 10 customers are dissatisfied with the courier service James Warrington Media and Telecoms Editor James Warrington is The Telegraph’s Media and Telecoms Editor. He ...

As millions of Britons faced issues with their most recent parcel delivery, a new report has revealed how customers rate some of the biggest delivery companies. New research from Citizens Advice ...

InPost reported record parcel volumes in its Q4 and full-year 2025 update, highlighting the shift to out-of-home and locker-based delivery.

*If you click on a link in this article, we will earn affiliate revenue. PARCEL2GO is slashing the price of international deliveries – just in time for Christmas. For a limited time, Parcel2Go ...