One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

Passive-aggressive behavior occurs frequently in everyday interactions with our friends, romantic partners, family members and co-workers. But because it can be insidious, you may not always recognize ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

The phrases passive-aggressive people use without even realizing it can cause emotional harm and confusion. Just because someone might be expressing negative emotions in a subconscious way, that doesn ...

There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

Passive-aggressive is a popular term that sounds like a total oxymoron—isn't it one or the other? Passive or aggressive? Not necessarily. This description may sound familiar...as in, like one or more ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...