Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management program with the ...

KANSAS CITY, Mo., April 18, 2017 /PRNewswire/ -- Service Management Group (SMG) is rated as a Strong Performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017. The report noted ...

KANSAS CITY, Mo.--(BUSINESS WIRE)--Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer ...

KANSAS CITY, Mo., April 17, 2019 /PRNewswire/ -- Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has ...

TOKYO--(BUSINESS WIRE)--Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has been hired by YUKAI Resort to identify ...

Customer research firm Service Management Group said today it has acquired Hub-based Locately, a consumer location analytics startup and 2010 MassChallenge winner, for an undisclosed amount.

Service Management Group, a global customer, patient and employee experience management partner to more than 500 brands, has announced a business extension with Church’s Chicken. An SMG client since ...

Brentwood Associates has made a significant investment in Service Management Group, a provider of customer, patient and employee experience management solutions. No financial terms were disclosed.

BOSTON, Dec. 22, 2015 /PRNewswire/ -- Service Management Group (SMG) has been granted a patent for analytics integrated within its location-based mobile research app SurveyMini. Specifically, the ...

CHARLOTTE, N.C.–(BUSINESS WIRE)–Ridgemont Equity Partners, a middle market private equity firm, today announced the closing of an investment in Service Management Group (SMG), a global customer ...

Kansas City-based Service Management Group has acquired a Boston company that specializes in analyzing consumers’ shopping and dining choices. © 2025 American City ...

Ridgemont Equity Partners invested in Service Management Group, provider of customer experience-management technology. Founded in 1991 and based in Kansas City, Mo., Service Management offers customer ...