Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Microsoft says it will replace defective Surfcace Laptop 3 screens for free. If you have a hairline fracture on your Surface Laptop 3 screen, you could be eligible for a free replacement. TContact ...

Microsoft is now stating that they will fix mysterious and spontaneous cracks in Surface Laptop 3 displays as they may have been caused by a "foreign particle" introduced during manufacturing. In ...

For the past couple of months, a number of Surface Laptop 3 customers have been reporting the screens of their new devices were cracking, allegedly through no fault of their own. Microsoft has been ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

The Surface Pro has never been a bad idea. One device that’s both your laptop and your tablet! Sounds great! The problem was that it was just never quite either; it was awkward on both counts. The new ...

Microsoft Surface Laptop 3 owners are reporting that their laptop screens are spontaneously cracking without being dropped, hit, or otherwise used out of the ordinary. Upon further searching, ...

Displays on some Microsoft Surface Laptop 3 models are cracking, according to online reports. According to users, the displays on their aluminium body Surface Laptops are cracking almost of their own ...