Aaron McKinley is a writer, blogger, and video game enthusiast with over six years of experience in web content and many more in playing games until the wee hours of the morning. A passion for writing ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

LambdaTest Inc., a generative artificial intelligence-powered software testing platform, today unveiled the private beta model release of its AI Agent-to-Agent Testing service, which will allow ...

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

Agentic artificial intelligence is the new belle of the software ball. C-level executives want their companies to use AI agents to move faster, therefore driving vendors to deliver AI agent-driven ...

The expansion of Level AI's AI Virtual Agent (VA) capabilities is powered by its deep integration into its overall agentic CX platform, transforming it from a basic virtual agent to one that operates ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...