Add Yahoo as a preferred source to see more of our stories on Google. Carla Jo Francome received a bill much higher than her previous one from Thames Water. (Credit: Carla Jo Francome) A water firm ...
A water firm has apologised after a woman whose usage wasn't being properly tracked received a bill nearly five times higher than normal. Carla Jo Francome, 46, was 'absolutely gobsmacked' when she ...