Consumers don't trust what they don't understand. It makes digital service and social media companies that depend on dense terms-of-use contracts some of the least trusted companies out there. But ...

The Spell It Out toolkit provides guidance on avoiding unnecessary jargon, using plain language principles, and fostering an inclusive work environment. The Canadian Centre for Occupational Health and ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Using Plain Language in communications has shown substantial results in saving customers time, resources, and most of all, headaches that result from confusion. This downloadable playbook gives ...

“Plain language” has been defined by the International Standards Organization as “communication that puts readers first.” (ISO 24495-1) Ergonomics aims to design work for people. Logically, one might ...

“Writing that is clear and to the point helps improve communication and takes less time to read and understand. Clear writing tells the reader exactly what the reader needs to know without using ...

Do healthcare professionals prefer marketing content from B2B brands that use clear, plain language? If so, what benefits does using this sort of language deliver? To find out, Aha Media conducted a ...