The rise of digital communications led many pundits to predict the demise of voice as a medium for customer communications. Speech plays a unique role though, and several technological developments ...

The Industry Asked. We Delivered. The Recognition Followed. Customers demand better ways to deploy voice AI in ...

But it's also the latest marker to come out of Google's Mountain View, Calif.-based headquarters in the area of communications strategy -- a strategy that within years could very well vault it into ...

Expands AI Receptionist ™ (AIR) to help businesses never miss a revenue opportunity with lead capture, appointment scheduling, and contextual handover to human agents Unveils AI Virtual Assistant (AVA ...

In its Autonomous Customer 2020 report, based on a survey of 6,000 online consumers across 12 countries, global services provider BT provided some interesting insight about how consumers around the ...

A new hands-free voice assistant and communications service for trucking uses AI to make it easier for drivers to communicate safely with fleet back offices while on the road. Ad Loading... The Ten5 ...

The Army has awarded General Dynamics Information Technology $21.4 million in task orders to upgrade voice telecommunications switching capabilities at two key facilities as part of the ongoing ...

REDDING, CT / ACCESSWIRE / September 10, 2020 / CCi Voice, formerly LeBlanc Communications Group, Inc. and a leading telecommunications provider serving the Northeast region, today announced its ...