News

NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully ...
AI Trailblazer of the Year - Showcasing organizations exemplifying innovation, leveraging CXone Mpower's purpose-built AI- powered platform to redefine and elevate customer experience, setting new ...
New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...
CX Mpower Agents and integrations with AWS and Snowflake are among the highlighted innovations unveiled today.
NiCE (Nasdaq: NICE) today announced the next evolution of its strategic relationship with Amazon Web Services, Inc. (AWS), ...
NiCE integrates CXone Mpower with Snowflake AI Data Cloud to enable secure data sharing and automation capabilities for ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today launched the next generation of CXone Mpower. CXone Mpower adds numerous advanced services to the already market leading CXone ...
NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully ...
CXone Mpower Orchestrator changes the game—eliminating silos, unifying operations, and giving businesses a single, intelligent view of every customer service workflow. Leveraging functional AI ...
NICE today announced the launch of CXone Mpower SmartSpeak, an innovative AI-powered solution designed to break down language barriers and enable effortless global communication for businesses.
COMPANY NEWS: CXone Mpower revolutionises artificial intelligence (AI) for customer service on a unified hyper platform, enabling enterprises to design, build and operate automation for workflows ...