News

From Chatbots To Workbots: Why NiCE’s AI Strategy Focuses On Execution
Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...
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NiCE Announces CX Excellence Award Winners at Interactions 2025, Showcasing Powerful Results in AI-Driven Customer Service Automation
AI Trailblazer of the Year - Showcasing organizations exemplifying innovation, leveraging CXone Mpower's purpose-built AI- powered platform to redefine and elevate customer experience, setting new ...
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NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The ...
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Can NiCE Hit the Jackpot With Agentic AI and New Brand Vision?
New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...