A new game, particularly one ten years in the making after a GOTY-winning sequel, underperforming by a full 50% is dire. You’ll also notice from the wording there that it says “engaged” not “sold,” as this number includes those who might have played via EA Play. So sales are likely not much above a million.

In giving official confirmation to the long-held assumption that the game released to a less-than-stellar reception, EA has admitted that

EA has provided preliminary financial results for the third fiscal quarter, and it doesn't look good for Dragon Age: The Veilguard. The company has confirmed the game has not reached sales expectations and only met nearly 50% of the players Electronic Arts expected. EA FC 25 also failed to meet its targets.