Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Propel, creator of the first product value management (PVM) platform to transform how businesses create, sell, and service products, announces Propel One first customer cohort. Combining the power of ...

Attacks targeting Oracle E-Business Suite customers appear to have started months before finally being detected. See Also: Why Cyberattackers Love 'Living Off the Land' The attacks first came to light ...

The raid on Oracle E-Business Suite (EBS) likely began as early as July - about three months before any public detections - with extortionists compromising "dozens" of organizations, a Google ...

In slow movements, each gunmetal gray robot grabs a towel by its corners, flattens it out, folds it twice, and deposits it into the basket. More often than not, the towel catches on the edge of the ...

Carriers and technology providers are modernizing their platforms and automating freight transactions. Freight matching, data integration, and defenses against freight fraud ...

Alphabet introduces Gemini Enterprise to challenge Microsoft, offering a unified AI interface for workplace productivity, emphasizing integration, security, and efficiency in data access and ...

Salesforce.com on Wednesday said it has adapted some of its business software to help healthcare organizations and government entities distribute vaccines for the novel coronavirus once they become ...

The grand repository for open-source AI models is Hugging Face, which now maintains four million open-source AI models, built by and serving a community of 10 million AI developers. Also: Google's new ...

The grand repository for open-source AI models is Hugging Face, which now maintains four million open-source AI models, built by and serving a community of 10 million AI developers. Also: Google's new ...

A metaphor is a lightning flash—it illuminates the landscape in an instant, helping to calm the brain, coordinate energy, and clarify direction. Sign up for HBR Executive Agenda - for insights you ...