The buy now, pay later giant’s IPO may be on hold — but its business strategy remains the same, according to CEO Sebastian ...

Every few weeks, the Earth cries out for an AI scare on a frequency heard only by tech CEOs. And lo, like a rain cloud over a parched valley, here comes Amazon boss Andy Jassy to shower us with fresh ...

Amazon CEO Andy Jassy said the company’s workforce will shrink in the coming years as it adopts more generative artificial ...

BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

Klarna has launched a hotline to an AI avatar of CEO Sebastian Siemiatkowski where consumers can provide conversational ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

You can ‘call’ an AI version of Klarna CEO Sebastian Siemiatkowski to provide feedback to the company. Klarna CEO Sebastian ...

Klarna CEO Sebastian Siemiatkowski raised these fears when he sounded the alarm on possible concerns with AI development.

Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...