Verizon’s global enterprise services unit is putting the infrastructure for its toll-free and AVR services into its own network, letting customers plug into the services through any broadband ...

Verizon Business has added IP-enabled speech services to its portfolio to help enterprises offer improved self service to their customers with a minimal investment. The new capability, provided by ...

IVR and VoIP provider Voxeo has raised $9 million in funding from North Atlantic Capital and the Florida Growth Fund. Voxeo develops technologies in unlocked communications, including VoIP platforms, ...

Tektronix Communications has introduced Zoey, an Interactive Voice Response (IVR) system that allows VoIP, wireless and analog phone users to test and diagnose the quality of their service at any time ...

Enterprises that want to run an IP (Internet Protocol) contact center over the Verizon Business network won’t have to bring their own gateway anymore. Verizon Communications’ global enterprise ...

We are delighted to announce our partnership with Ireland’s leading provider of VoIP (Voice over Internet Protocol) telephony, IP Telecom, in a deal worth £250,000. Established in 2010, their ...

The New York City Department of Information Technology and Telecommunications (DoITT) held its annual Excellence in Technology Awards in November 2008, and Richard Siemer was honored for Demonstrated ...

VoIP (Voice over Internet Protocol) gained popularity with the adoption of broadband internet; however, its roots can be traced back to 1973 and ARPANET – the precursor to the modern internet.