Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.