NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully ...

NiCE (Nasdaq: NICE) today announced the next evolution of its strategic relationship with Amazon Web Services, Inc. (AWS), ...

NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully ...

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

CX Mpower Agents and integrations with AWS and Snowflake are among the highlighted innovations unveiled today.

NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office NiCE and Snowflake will deliver open, flexible and seamless ...

NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation HOBOKEN, N.J.

Since then, H&R Block has adopted a strategy of continuous optimization, leveraging CXone Mpower’s AI and self-service capabilities including Autopilot, AI-powered coaching, and automation to ...

With CXone Mpower’s omnichannel capabilities and AI-driven automation, SECU has revolutionized its member service operations. The platform’s user-friendly interface has empowered agents with ...

Darren Rushworth, President, NiCE International, said: "We are thrilled to have been selected to partner with DWP alongside Route 101. With CXone Mpower's industry-leading platform, DWP has the ...