The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

The Government will not split the country into different energy pricing zones but instead reform the existing national ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

A boardroom overhaul at the UK's fourth-biggest home energy retailer will see Justin King stepping down as the group's ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

Miliband was keen on a system that could have got more out of existing grid infrastructure but most developers saw it as too ...

Under pressure to make amends, Octopus agreed to refund £231,000 in leftover credit from these closed accounts and shell out ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...