Duke Energy (DUK) said Wednesday its Florida unit will remove the storm cost recovery charge related to the company's ~$1.1B response to hurricanes Debby, Helene and Milton from customer bills a month ...

Some Verizon customers nationwide have reported having no service or seeing 'SOS' showing up on their phones. Verizon is aware of the issue and is working to fix it, the company said on its website.

As drought conditions persist throughout the state, Agriculture and Consumer Services Commissioner Wilton Simpson on Friday urged Floridians to take precautions to protect their property from risks of ...

Sunny skies and temperatures in the 70s are what Florida residents can expect for Christmas this year. Lower temps from a cold front moving through the state Dec. 19 won't last long. Temps expected to ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

PENSACOLA, Fla. (WJW) — The chef of a Florida restaurant is being hailed a hero for helping save a customer’s life after the man stopped coming in for his daily meals. Charlie Hicks, 78, has become ...

Charles Hicks ate the same thing – a cup of gumbo, light on the rice, no cracker – at the Shrimp Basket for lunch and dinner every day for the past 10 years. Chef Donell Stallworth says the ...

Collaboratory, a Southwest Florida community foundation, emphasizes service and collective action over transactional charity. The organization is enhancing its work based on community feedback by ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Customers of Florida Power & Light will see an increase in their electric bill starting in January.On Thursday, the Florida Public Service Commission approved a four-year rate agreement with FPL that ...

State regulators Thursday approved a rate settlement that will lead to Florida Power & Light customers paying billions of additional dollars in the coming years, though opponents said they expect to ...