Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...

I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Cheating expert and casino consultant Sal Piacente joins 'Fox & Friends' to provide insight on the technology used in gambling schemes. Tropical Storm Melissa update as "catastrophic" conditions to ...

Montpelier’s Country Club Road property, with the former Elks Club house in the background. Photo by John Lazenby/The Bridge This story by Phil Dodd was first published in The Bridge on Oct. 14, 2025.

Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. He leads the company’s product innovation and technical strategy. While it may not be the first thought to spring to mind, ...

The African Development Bank hereby invites Individual Consultants to express their interest in the following assignment: Magazine Development Consultant RDRI. To highlight the AfDB’s efforts in ...

Jenny Andrews and Liz Dierking, broadcasting from the CBOE floor, discuss market dynamics and trade strategies amid a downturn. The S&P 500 futures dropped 40 points, prompting the hosts to execute an ...

Pillsbury Winthrop Shaw Pittman was paid $15,000 to advise a consulting firm running a social media influencer campaign for Israel’s Ministry of Foreign Affairs, according to filings with the U.S.