Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

Doha, Qatar: Ooredoo has announced the launch of ‘Office’, a new solution designed to meet the communication and connectivity ...

We recently caught up with Natalie Newson, Senior Blockchain Investigator at CertiK to better understand how “drainer-as-a-service” works.

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite ...

Despite decades of recommendations, the OCI report highlights that the Correctional Service of Canada (CSC) has failed to implement necessary structural changes, and the Department of Public Safety ...

Since its inception, the organization has distinguished itself by delivering IVR solutions that combine reliability with ...

OTTAWA, ON, /CNW/ - On October 30 (th) , the annual report of the Office of the Correctional Investigator was tabled before Parliament. Due to the tabling of the federal budget on November 4 (th) , ...

The Delaware Division of Motor Vehicles (DMV) is proud to announce the upcoming launch of a newly redesigned, ADA-compliant E ...

CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, has been named a core performing provider in the refreshed CMP Research Prism for ...

According to official estimates, nearly 850 million people in India still do not use digital payment services, and around 400 ...

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...