Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading ...

Bharti Airtel and Vodafone Idea executives discuss the promising future of artificial intelligence in the Indian telecom ...

Endura Technologies, a global leader in high-performance power management solutions, today announced an industry-leading benchmark for power delivery to high-performance AI chips. The company's latest ...

In a world where technology is redefining education, CircleChess is proud to announce its latest innovation: India's first live, interactive, and fully tech-driven chess classroom designed for ...

You can’t control your courier, or your payment gateway or a lot of essential elements in your delivery process. Warren ...

The gala awards night will take place in the Tower Hotel on Friday, November 14. Speaking about the awards, Waterford Chamber ...

G Innovations, a global leader in full-stack observability and digital experience monitoring, today announced the launch of its Universal Synthetic Monitoring technology, a next-generation capability ...

I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer ...