Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading ...

The award-winning system, available in 12 local languages and operable without internet access, has already connected more ...

Digital Woman Uganda shows Africa how tech can serve women in remote communities - not by apps, but by voice, language and ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

Are You Identifying the Right Customers for Your Outbound Call Lists? Steven Brooks of Noetica discusses - contact centre ...

Major changes are being rolled out for E-ZPass users in Delaware. Here's a breakdown of everything you need to know.

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite ...

BUILDING ON A FOUNDATION OF INNOVATION The agentic AI initiative represents the latest advancement in HealthEquity's ongoing investment in technology that enhances member experience and outcomes. The ...

Since its inception, the organization has distinguished itself by delivering IVR solutions that combine reliability with ...

Meta releases Omnilingual ASR and wav2vec 2.0 models supporting 1,600+ languages, 500 low-resource tongues and long-tail ...