Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
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Good Afternoon! When you have new shipments, you can track them here.
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …
Customer Service Agent Learning Guide – Route
Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …
File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …
Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …
Data Protection Addendum - Route
Route engages an independent audit firm to conduct a SSAE 18 SOC 2 audit that is renewed on an annual basis. For additional information, see Route’s information security whitepaper here.
Returns & Claims - Route
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3 days ago · Route reserves the right to clarify or amend this Agreement by publicly publishing a new version of them on its or any of its successors’ website. Nothing in this Agreement will be …