Known as the "one-stop-shop" model, the new DMV opening in Naperville has only one counter. The "single service counter" will offer everything from driver's license applications to license renewals to REAL ID applications to title work to renewal stickers and more. "For the first time, the Naperville DMV location will leverage the office’s One-Stop-Shop model with cross-trained employees to offer faster service, new efficiencies and expanded capacity," the Illinois Secretary of State's office sa

Beginning at 7 a.m. Wednesday, the Illinois Secretary of State rolled out digital IDs for Apple users, giving residents the opportunity to add their Illinois driver's license onto their phones for use at airports, restaurants and bars. About two hours later, messages started popping up on phones saying the service was down due to high demand. In a statement emailed to NBC Chicago, the Illinois Secretary of State's office said acknowledged that the system was busy. "Given the excitement, there is